Tomorrow marks a momentous day for Common Grind as we launch V2.0 of our currently unnamed point-sale-system for the coffee bar at Facebook. Written entirely by Chris, our coffee bar manger and one of the company directors, it has a few features we believe are fairly unique to us.
Our favourite feature of the new system is the ease with which it enables our regular customers to place orders, monitor and update their prepaid accounts and generally interact with the coffee bar and staff.
Using either their employee badge on readers placed strategically around the bar, one of our native Android or iOS apps, or very soon over Facebook messenger using the new and exciting Messenger Bot technology, our customers will be able to place their regular order quickly, and without having to queue for service. Not only does this save them time, it also enables our staff to be more efficient, and engage with the customer in a more meaningful way, rather than monotonously taking their order, head down and staring at a screen.
Also, by further utilising the Facebook Messenger Bot technology, we hope to roll out a set of features soon to help customers fully monitor and update their prepaid account with Common Grind. We will soon offer the ability to place larger orders for delivery, monitor and top up account balances, and use transaction histories and ordering habits to futher streamline user experience with Common Grind. We also hope to add these features to the existing native apps also.
The final feature that we are excited about, is the actual till client itself, our own point of interaction with the system. Chris has always considered most off-the-shelf solutions to be slow and bloated, so set out with the goal of creating an extremely light-weight and efficient till client. He achieved this by focusing more on the workflow than the graphics, and with that has created what we believe to be one of the worlds only console-based coffee bar point-of-sale systems. It may not look pretty, but it definitely has it’s geek credentials, and further helps us minimise time spent using a computer, giving us more time to do what we love, make coffee and chat.